T&Cs and Refund Policy
1.
Definitions
1.1
In these conditions, unless
the context requires otherwise:
1.1.1
“Conditions”
means the terms and conditions of sale set out in this document and any
special
terms and conditions agreed in writing by the Producer
1.1.2
“Delivery
Date” means the date specified by the Producer when the goods are to
be delivered.
1.1.3
“Goods”
means any and all copies of the Programme supplied by the Producer to
the Client
1.1.4
“Price”
means the price for the Goods excluding carriage, packing, insurance and
VAT.
1.1.5
“us”,
“our”, “we” means “Vision
Videography” or their authorised representative,
2.
Conditions applicable
2.1
These Conditions shall apply
to all contracts for the sale of Goods by the Producer to the Client to
the exclusion of all other terms and conditions including any terms or
conditions which the Client
may purport to apply under any purchase
order, confirmation of order or similar document.
2.2
All orders for Goods shall be
deemed to be an offer by the Client to purchase Goods pursuant to
these
Conditions.
2.3
Acceptance of delivery of the
Goods shall be deemed conclusive evidence of the Client’s
acceptance of
these Conditions.
2.4
Any variation to these
Conditions (including any special terms and conditions agreed between
the
parties) shall be inapplicable unless agreed in writing by the
Producer.
3.
Price, payment
3.1
The Price shall be the price
calculated in accordance with this Agreement.
3.2
Time for payment shall be of
the essence.
3.3
Interest on overdue invoices
shall accrue from the date when payment becomes due from day to
day
until the date of payment at a rate of 4% above Abbey Business
bank base rate from time to
time in force and shall accrue at
such a rate after as well as before any judgment.
3.4 All our goods are made to order, we cannot give refunds for items that are purchased incorrectly. If & you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund or replace the item.
3.5 IIf a parcel is returned to us because there was no one in to receive the parcel and you did not collect it from the depot or phone them to rearrange the delivery we will not pay the postage to send it a second time.
3.6 Wedding booking fees are non refundable. Details outlined in your booking contract.
4.
The Goods
4.1
The quantity and description
of the Goods shall be as set out in this Agreement .
5.
Warranties and liability
5.1&
The Producer warrants that
the Goods supplied will at the time of delivery correspond to the
description given by the Producer. [Except where the Client is dealing
as a consumer (as defined
in the Unfair Contract Terms Act 1977 Section
12 as amended and/or the Unfair Terms in
Consumer Contracts Regulations
1999 Regulation 3(1)17)] all other warranties, conditions or
terms
relating to fitness for purpose, quality or condition of the Goods,
whether express or implied
by statute or common law or otherwise are
excluded to the fullest extent permitted by law.
6.span>
Master Tapes: Collection, Delivery & Care
6.1&
Delivery of the Goods shall
be made in accordance with the terms of this Agreement.
The Goods
may be delivered in advance of the Delivery Date upon
the giving of reasonable notice to the
Client. The Client shall make all
arrangements to take delivery of the Goods whenever they are
intendered
for delivery.
6.2span>
Free local collection and
delivery will be in person by us to your address in Great Yarmouth or
Lowestoft area.
6.3&
Delivery of your tapes to us,
from areas not covered by our local collection service will be at your
own risk. We are not responsible for your tapes once in the postal
service.
6.4span>&
Return delivery of your tapes
and order to you, from areas not covered by our local collection
service
will be sent via Royal Mails Recorded service. This includes upto £42
compensation for
loss of your package. We recommend you upgrade to
Special Delivery with Consequential loss,
you can then claim, from Royal
Mail, upto £1000 compensation. This will be the maximum liability.
You
agree to any and all of the risks using these postal services.
6.5span>&
We will take good care of
your tapes, but we are not responsible for any damage or loss of
footage, if any, from your tapes. If we do damage your tapes, we will
refund you the transfer fee
and this will be the limit of our liability.
7.span>
Acceptance of the Goods
7.1&
The Client shall be deemed to
have accepted the Goods five (5) Working Days after delivery to the
Client.
7.2span>&
After acceptance the Client
shall not be entitled to reject Goods which are not in accordance with
the contract.
8.span>
Title and risk
8.1
Title shall pass on delivery
of the Goods.
8.2
Risk shall pass on delivery
of the Goods.
9.
Remedies of Client
9.1&
Where the Client rejects any
Goods then the Client shall have no further rights whatever in respect
of the supply to the Client of such Goods or the failure by the Producer
to supply Goods which
conform to the contract of sale.
9.2span>&
Where the Client accepts or
has been deemed to have accepted any Goods then the Producer
shall have
no liability whatever to the Client in respect of those Goods.
9.3span>
The Producer shall not be
liable to the Client for late delivery or short delivery of the Goods.
10.
Proper law of contract
10.1 This contract is subject to
the law of England and Wales.
Further Information
If you require any further information regarding refunds or our T&Cs please contact usOur refunds policy does not affect your statutory rights
